Ground Support

Efficiency, quality, responsiveness and dependability is what we provide.

Caribbean Dispatch Services has served as the official ground handlers at the G.F.L. Charles and Hewanorra International Airports in St. Lucia for more than 15 years. During this time, we have gained a wealth of experience and expertise in understanding our clients’ needs and how to sufficiently respond with world class equipment support supplemented with knowledgeable and experienced personnel who understand the workings of the industry and how to face the challenges posed in an industry like ours.

We offer a broad range of ground support services to commercial airlines, and chartered private aircrafts alike. All services offered include:

  • Knowledgeable, trained and experienced professionals
  • Unparallelled Customer Experience
  • Local knowledge, expertise and linkages
  • Highest levels of Safety for our clients, their equipment and our employees

World Class Equipment Support

Caribbean Dispatch Services Ltd has a full range of ground equipment and can handle all of your ground support needs. Our range of equipment includes but is not limited to:

  • (GPU) Ground Power Unit
  • AC Unit
  • ASU Air Start Unit
  • Push out Tractors (TUG)
  • LAV Trucks
  • Baggage Carts
  • Loaders (Belt and wide body)
  • Bag tractors, Air start unit
  • Water truck and water carts
  • Passenger stairs
  • AMBU lift
Ground Support

Ground Equipment Maintenance

Being a full support services provider, we also provide mechanical support for ground equipment. Our mechanics are fully trained and competent in dealing with any fault ground equipment may have.

For more information on any of our services, contact us!

Passenger Service

Passenger Support:

Our aim is to be a complete ground support and handling company providing our customers a unique and pleasurable experience. We provide:

  • Complete airport escorts through immigration, customs, security check points and through the gate all the way to the aircraft.
  • Organised transfers to hotels, local activities, events and conferences.
  • Friendly, professional and courteous agents always willing to assist.

 

Flight & Crew Support

Answering to crew requests in a timely manner proves vital to dependability and our trained professionals are always ready and capable to handle any requests made by the crew. This includes:

  • Filing of flight plan
  • Clearance through customs and immigration
  • Preparation of manifests